Globe Telecom to compensate subscribers

Globe Telecom is giving free call, text or mobile browsing services to customers affected
during the service disruption last May 9, 2011. Customers can expect to receive an SMS
from Globe to avail of the service no later than May 17, 2011.
Globe Telecom has fully restored mobile and broadband services in the affected areas in
the Visayas and Mindanao regions.
Globe earlier announced that a significant portion of its 2011 capital expenditure (CAPEX)
of US$ 500 million will be allocated on investments to expand coverage and improve
quality and capacity of its network infrastructure throughout the country. Globe has
likewise ensured that its network has increased redundancy and resiliency to better serve
its customers.
Globe assures its subscribers that the service disruption was an isolated case which
involved multiple fiber cuts. Initial findings indicate that one of the causes was weather-
related.