- Intel Core i3-350M processor (2.26 GHz, 3MB L3 Cache)
- 4GB DDR3 System Memory (2 DIMM) (expandable to 8 GB)
- 500GB (7200RPM) Hard Drive (SATA), SuperMulti 8X DVD±R/RW with Double Layer Support
- Genuine Windows 7 Home Premium 64-bit, * Up to 4.25 Hours of Battery Life
- 15.6" Diagonal High-Definition LED HP BrightView Display (1366x768), Intel HD Graphics with up to 1696MB Total Available Graphics Memory
Product Description
For those who want an all-in-one performance notebook with rich multimedia features, the HP Pavilion dv6 Entertainment series delivers mobile performance that looks as great as it runs. Powered by the latest processor and graphics technologies, it deliver the features you need to support your digital lifestyle.
HP Pavilion DV6-2162NR 15.6-Inch Black Laptop--Up to 4.25 Hours of Battery Life
5 Comments
I bought HP Pavilion dv5-1251nr in June, 2009 from a reputed US store.
ReplyDeleteAfter purchase, for first few months my laptop was fine but thereafter from mid Dec'09, I started to face issues of continuous mild noise emitting from the right top corner of laptop (where power cord is attached to the body) while booting my laptop or running anti-virus scan on hard drive.
I hear a metallic click click sound also (that comes twice) when I switch on my laptop by pressing power button. Again, I hear continuous noise during shut-down which is similar to that occurring during start-up and it emits similar mild noise when I open or save files from / to hard disc. This is not even one year after purchase and naturally, I started wondering how a quality (?) product can start behaving abnormally within a few months.
I contacted HP tech support (1 800 474 6836) who operates from all over India (cities of Mumbai, Hyderabad, Kolkata etc.) for last few days and each time, a different technical assistant would handle the complaint when I would explain and repeat the same thing to them. Each technical person would suggest different opinions and ask to try out a service pack and/or trouble shoot different options sometimes for more than an hour but were unable to make any conclusion when it is simple and clear from the very noise that it is purely a mechanical problem and not related to vista operating system or any driver software. Some of them promised to replace the hard disc but, seemed to be extremely cautious and each time they would request me to do more repeated troubleshooting.
More interestingly, HP technical assistants from Kolkata seemed to respond under a dubbed name as when I asked last name of one of them, he replied that they would not expose their names to customers !!!
However, this is not the practice for HP technical assistants from Hyderabad or Mumbai !!!
Exasperated, I filed a complaint at HP site ([...]) where they allow customers to fill in a complaint form when there is no provision for US customers (or any US state)! However, I entered my details clubbing all information in different form fields. I got a complaint identification number and was notified that it had been recorded and would be forwarded to the relevant department.
However, I do not have any status update from HP as yet as to redress of my complaint !!!
Unfortunately, I did not check and investigate reputation of HP - after sales support before laptop purchase. There are numerous complaints and posts about HP products and especially about its apathy to prompt service... some of the posts indicate that to tackle customer complaints, HP employees write favorable reviews about HP and its products over internet !!!
I came to know that a number of customers filed law suit in China against HP and verdict went in customers' favor and HP had to comply with court order.
Please read following posts before buying any HP product because of awful and atrocious service of this company !!!
The last link gives a comparative analysis of HP with other reputed brands in the market (HP finishes last !!!).
1. [...]
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Hope this information is useful !
Rating: 1 / 5
it took me months to find a lap top that i want to purchase. when i finally decided to get my hp new laptop
ReplyDeletei have no regret that i chose this brand, its fast friendly user and my kids are enjoying watching movies
on it. when it comes on delivery it was only 2 days and i already got it.
Rating: 5 / 5
I saw this computer in Staples and I was drawn to it then. It was a bit cheaper because it was a floor model, but I wanted it. I especially wanted a full keyboard, because I do accounting work from home. The first week, I was very nervous with such a tiny computer. I was barely able to type. Not now... Now my fingers fly! I love Windows 7. I love how compact this thing is. The screen is huge compared to my desktop (which is going to Goodwill).
ReplyDeleteI have a few minor complaints:
I have turned off the wireless by mistake twice because there is a blue "symbol" for the wireless at the top of the keyboard that is actually a "touch screen button". It is very easy to run your finger over it and think you don't have a wireless connection. There's also a symbol the mute the sound to the left of the WiFi, but I still didn't catch on that fast.
I would prefer more of the USB connection ports not so close to the front of the computer. I would rather not feel like I can dislodge them. Maybe it's because I'm not quite used to having a laptop as yet.
Other than that, I love this computer. I thought I wanted a Dell, but not now. I've used the service with HP when I had a problem. They were terrific. I couldn't have asked for more. I did some research before I bought this HP and other people gave it high marks, too. It's a good deal for the money.
Rating: 5 / 5
It is a great value for the price. It is all I expecting and even more. Screen is so clear. Sound is somewhat inferior. I never thought of ordering a lighted keyboard, because this was my first laptop. But that would really be a feature I will need to have next time.
ReplyDeleteRating: 5 / 5
I am a huge web surfer. This laptop can keep up with any browsing I wish. The Altec Lansing speakers are great and loud enough to fill my living area with plenty of music to listen to while getting ready or cleaning the house. I decided to purchase this laptop after doing adequate comparing on the web. This laptop holds very true to its reputation. It is a great, future-proof laptop and a very good price.
ReplyDeleteRating: 5 / 5
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